As the price point of whole exome sequencing continues to fall, pharma sponsors are increasingly showing a preference by looking at 19,000 genes, rather than just 300. Tejas Savant -- Morgan Stanley -- Analyst. I'll now turn the call over to Kathryn McKenzie, our Chief Financial Officer, to discuss some of the details of quarter three financial results. Hey guys, good morning. We are not yet back to pre-COVID test volume levels in terms of what we expected. William Bonello Director, Investor Relations (239)690-4238 (w) (239)284-4314 (m) email@example.com. William Bonello Chief Strategy and Corporate Development OfficerDirector, Investor Relations(239)690-4238 (w) (239)284-4314 (m)firstname.lastname@example.orgSOURCE: NeoGenomics, Inc. David Westenberg -- Guggenheim Securities -- Analyst. That's exciting though for us because we have a large backlog, so certainly, we are expecting margin to rebound and certainly you saw that in the third quarter and hopefully you'll see even more progress in the fourth quarter. We also want to let everyone know that we're going to limit the number of questions to two per person in order to give more people a chance to ask questions within the one hour that has been allotted for this call. A replay of … I'd like to recognize the approximately 1,680 NeoGenomics team members around the world for their dedication and commitment to our company and to building a world-class oncology diagnostics program. We also invested to retain our people and reward their efforts to keep our labs open 24/7. So long-term, we've said that we expect them to get around the 50% margin where clinical was and certainly we're still anticipating that if we can fill up our capacity. So I really think if you look over to -- not Q2 per se, because Q2 was definitely impacted by the pandemic, but looking back at Q4 and Q1 of 2019 and 2020, more indicative of our short-term expectations was improvement from there. Pharma research-related services have remained strong all year and informatics-related revenue has been extremely strong. Bill Bonello, President of our Informatics Division, now leads a team of 30 professionals focused on this offering for our clients. This compares to earnings of … Thanks for all that color. As many of you know, Doug joined NeoGenomics in February as our Chief Strategy Officer and has recently also become responsible for Investor Relations. Our people have gotten to be pretty darn good about gaining customers without going to trade shows and without actually visiting them. Got it. Our backlog has never been higher at $185 million and new bookings in recent quarters have well outpaced revenue. Neogenomics Inc Q1 2020 ... Investor Relations. NeoGenomics (NEO) came out with quarterly earnings of $0.06 per share, beating the Zacks Consensus Estimate of $0.01 per share. These statements by their nature, involve substantial risks and uncertainties, certain of which are beyond our control. Would you expect Neo to play a role in liquid biopsy cancer screening, early stage screening or is the company going to stick with later stage such as treatment selection and recurrence monitoring? So we are generating revenue from the business. Okay, operator, I think we're going to wrap it up. Stock Advisor launched in February of 2002. Appreciate it. And so, there actually will be some places that we can take you to look at how we're interacting with our stakeholders in informatics. Yeah, I don't have anything statistically to tell you, but anecdotally we do hear that, and I think it's a reasonable point. Kathryn B. McKenzie-- Vice President, Finance & Principal Accounting Officer. So we're seeing some good momentum there with more and more access as we went through quarter three into October. The rebound in our core oncology business, which is somewhat V-Shaped in its trajectory occurred in both our Clinical and Pharma Services segments. In terms of your second question about gaining customers, Rob said access from some of our sales people to some of our customers is still somewhat constrained in the oncology practices, although that's loosened up recently. We'd also like to update you on the acquisition we completed earlier this year. Well Alex, good morning, and thank you for the question. Not only to kind of pace the recovery of the broader market, but Neo was also taking share before the pandemic. Douglas M. VanOort -- Chairman and Chief Executive Officer. The… Hi, Doug, thanks for the question. We achieved a record level of adjusted EBITDA of $17 million in Q3, driven by a strong recovery in our core businesses and the contribution from COVID-19 PCR testing. Investor Relations Corporate Profile. Well, thank you, Charlie. During the second and third quarters, we invested considerable resources to set up a high quality, high capacity COVID-19 testing lab and continued to invest in Pharma Services next-generation sequencing and commercialization efforts. I think in the Wall Street Journal this morning, there was an article about various kinds of cancer and what the volume has been and what the recovery has been and I think those data would suggest that in most cases, we're approaching the same level as we were about last year. The Ascent is The Motley Fool's new personal finance brand devoted to helping you live a richer life. If you could just help us think about when we look at the trajectory, how much of a headwind is the decoupling in kind of separating out the Pharma Services piece versus what's more operational in nature and how we should think about that going forward obviously understanding kind of the pricing headwinds and the mix components we've already talked about? Overall gross margins improved approximately 1,100 basis points sequentially to 43%, reflecting a strong recovery in both clinical and pharma revenues on largely fixed cost COGS infrastructure. The web-cast may be accessed under the Investor Relations section of our website at www.neogenomics.com. Headquartered in Fort Myers, FL, NeoGenomics operates CAP accredited and CLIA certified laboratories in Ft. Myers and Tampa, Florida; Aliso Viejo, Carlsbad and Fresno California; Houston, Texas; Atlanta, Georgia; Nashville, Tennessee; Rolle, Switzerland, and Singapore. We probably will come back to you on a future quarter with more color and more specifics around those activities. In the quarter, we also funded our second of two $12.5 million investments in Inivata. Today, I'd like to discuss specific areas of investment for strategic growth, which include informatics, strategic marketing initiatives, liquid biopsy testing, including our relationship with Inivata, and our research and development priorities, then Doug VanOort will wrap it up with a brief update on our new laboratory and global headquarters being constructed right here in Fort Myers. And just one more here. NeoGenomics, Inc. William Bonello Chief Strategy and Corporate Development Officer Director, Investor Relations (239)690-4238 (w) (239)284-4314 (m) email@example.com. About NeoGenomics, Inc. NeoGenomics, Inc. specializes in cancer genetic testing and information services. Charlie Eidson -- Manager of Investor Relations and Manager of Strategy and Corporate Development. Southern US Pharmaceutical Companies . And you're right, informatics ought to come in at higher gross margins as we go forward. And then, one final one on informatics here for Bill. Well, we have a very good collaborative relationship with Inivata, we serve on their Board, we have a minority interest, as you know, our teams are working very, very well together and we talk a lot of that both the InVisionFirst-Lung test and how to accelerate progress and penetration on that as well as MRD. Kathryn will then provide a more detailed review of the financial results. Modern oncology drug development continues to select for smaller groups of patients defined by unique molecular modifications and our pharma clients now ask for a much larger range of molecular targets. And then, just lastly on the gross margins in Pharma Services, great progress there. Also of note, this is the second quarter in a row where Pharma Services represented greater than 15% of our core oncology revenue. Nice quarter for Pharma Services, how much of that was driven by clinical trials and can you give us a sense of how the clinical trial recovery is going? The Singapore lab was opened in conjunction with our strategic alliance partner, PPD. So when we budgeted, when we gave guidance early in the year long-term, we would expect our clinical volume growth to be in the kind of a 12% to 15% range and we're not yet at that level, but we're moving in that direction. Our team in La Jolla has been extremely busy working on proposals from our sales team and we've signed several contracts in our current backlog based on their work. The web-cast may be accessed under the Investor Relations section of our website at www.neogenomics.com. And even if the approval sort of lags, the FDA approval, we can go out with an LDC[Phonetic] in the short run, while they're working on sort of this FDA approval. Lists Featuring This Company. I would say that our -- the current trends, we've had a resurgence recently in COVID cases, but it doesn't seem to be affecting our clinical business. How much is just sort of procedural versus, hey, we got some mix and some volume and overhead of [Technical Issues]. We've got a very strong backlog there and the trends look pretty good in our Clinical business. We also believe that our pharma business is stronger than it has ever been and we are well positioned to capitalize on a robust environment for oncology therapy development. While we anticipated that the acquisition would be a temporary drag on our gross margins in 2020, we remain very excited about our La Jolla business, which we've actually -- we're actually not calling Human Longevity anymore. I will say this, that it appears that our hospital clients and our oncology clients have learned to sort of deal with an environment in which we're handling COVID. DSOs decreased 16 days sequentially to 76 days. Thank you. NeoGenomics (NEO) Investor Presentation - Slideshow. So in some cases, we already got the relationship and that helps us even with things like liquid biopsy. So we think that cancer diagnosis and therapy selection and monitoring are all obviously essential for cancer patients and there is a lot of postponement and delay in this activity and I think we're starting to see that come back and our volume, as we said, is reflecting that. And I think if you look at benchmarks like ACOA's[Phonetic] metrics of the number of PCR tests performed by major commercial labs, it's really not increasing as much as the more rapid tests that are being offered throughout the country. Next, we go to the line of Jacob Johnson with Stephens. Aside from these strategic investment areas I have outlined today, I can assure you that my role as Chief Strategy Officer keeps me very active in assessing inorganic opportunities for growth at NeoGenomics. George A. Cardoza -- President, Pharma Services. The web-cast may be accessed under the Investor Relations section of our website at www.neogenomics.com. The webcast may be accessed under the Investor Relations section of our website at www.neogenomics.com. Good morning, everyone. And earlier this month we announced plans to expand our partnership and open a lab in Suzhou, China, which will add capabilities to service Greater China-based clinical trials. Precision Medicine during this Crisis. NeoGenomics serves the needs of pathologists, oncologists, academic centers, hospital systems, pharmaceutical firms, integrated service delivery networks, and managed care organizations throughout the United States, and pharmaceutical firms in Europe and Asia. We're not really focused on some of these small regional tuck-in sort of acquisitions, we're spending more time in pharma and informatics, but we do think we're perhaps taking share for some of these smaller labs. So we haven't reinitiated guidance because of the environment that we're in, but I think you can tell from our remarks that we're optimistic. We do have active engagements with a number of different life sciences companies already both in terms of projects that we are working on today and projects that are in our backlog. We exited quarter three with $284 million in cash and marketable securities, which excludes an additional $32 million in restricted cash designated for the construction of our new state-of-the-art laboratory and global headquarters in Fort Myers, Florida. Cumulative Growth of a $10,000 Investment in Stock Advisor, Neogenomics Inc (NEO) Q3 2020 Earnings Call Transcript @themotleyfool #stocks $NEO, NeoGenomics Slumps in Q2 but Readies for Second-Half Rebound, Neogenomics Inc (NEO) Q2 2020 Earnings Call Transcript, The Coronavirus Pandemic Will Test Invitae's Telemedicine Ambitions, Copyright, Trademark and Patent Information. 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